Privacy Policy

---

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Twisted Gem Gallery, (the “Site”). “We”, “our” and “us” refers to Twisted Gem Gallery, GoDaddy, any third-party providers (such as payment processors) used by Twisted Gem Gallery and/or GoDaddy.

Information we collect;
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. Note that this Site never stores your payment information locally (for example, credit card numbers are not saved by Twisted Gem Gallery.) 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Consent

When you provide this Site with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, or communicate with Twisted Gem Gallery, it’s implied that you consent to collection of that information and using it for that specific reason only. If the Site requests your Personal Information for a secondary reason, such as newsletters delivered via email or SMS, it will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do you withdraw your consent?

You may withdraw your consent at anytime by contacting Twisted Gem Gallery via the Contact Information below or using a provided "unsubscribe" link .

How do we use your Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information
We share your Personal Information with third parties to help our Site as described above. For example, we use GoDaddy to power our online store--you can read more about how GoDaddy uses your Personal Information here: https://www.godaddy.com

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

In addition, We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Twisted Gem Gallery is located in the State of Georgia, USA, and is subject to the laws of Georgia and the USA.

Twisted Gem Gallery will never sell your information.

Behavioral advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

For your information, you can opt out of Google, Facebook and Bing targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please note this site does not alter its data collection and use practices based on a Do Not Track signal from your browser.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below. 

Additionally, if you are a European resident note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

If you are a European resident, you have certain rights and this Site has certain obligations per the European Union's General Data Protection Regulation (GDPR) that came into effect on May 25, 2018. This Site takes those obligations and your rights seriously. If you have any questions or concerns, please contact us at through the contact information below.

If you are a resident of California, you have certain rights and this Site has certain obligations per the California Consumer Privacy Act (CCPA)that was passed in June 2018 and is effective as of January 1, 2020. This Site takes those obligations and your rights seriously and we fully comply with the CCPA. Learn more about CCPA and your privacy rights. If you are browsing from California and want to opt-out, please visit this site's CCPA opt-out page. If you have any questions or concerns, please contact us at through the contact information below.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Data security

This store is hosted on GoDaddy.  They provide me with the online e-commerce platform that allows me to sell my products and services to you.

Your data is stored through GoDaddy’s data storage, databases and the general GoDaddy application. They store your data on a secure server behind a firewall.

To protect your Personal Information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you choose a direct payment gateway to complete your purchase (e.g., standard “Checkout” credit card payment), then GoDaddy stores your credit card data to process your order. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the store and its service providers.

Twisted Gem Gallery’s Owner/Site-Administrator does not have access to your credit card number at any point.

Twisted Gem Gallery’s Owner/Site-Administrator does not have access to any account information you use if you choose to pay via a third-party such as PayPal, CashApp, Venmo, etc.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given your consent to allow any of your minor dependents to use this Site.

Contact Information

For more information about Twisted Gem Gallery’s privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e‑mail at Debbie@twistedgemgallery.com, the Contact Me form on the Site or my phone no.:706-973-2336.